Health Plans

Social Determinants of Health and the impact on Supplemental Benefits (part 1 of 3)

Healthcare and health insurance plans are evolving to recognize previously overlooked factors that contribute to different health outcomes. As health...

Summer Beach – Associate Director, Medicare Compliance Solutions

August 30, 2022

Health plan marketing communications essentials: what are the ANOC and EOC model documents?

Health plan marketing materials are largely formulaic. The Centers for Medicare & Medicaid Services (CMS) publishes standardized templates in the...

Summer Beach – Associate Director, Medicare Compliance Solutions

August 9, 2022

Medicare, Medicare Advantage and CMS. A timeline from 1901 to today

In social settings, when someone asks, “What is Medicare?” or “What is CMS?” the common adage used to be, “Oh,...

Summer Beach – Associate Director, Medicare Compliance Solutions

May 4, 2022

Oh, my CMS stars! Yes, sales and marketing can impact Star Ratings

If you are an insurer who operates as a Medicare Advantage Organization (MAO), you’re well-aware how a plan’s 5-Star Rating...

Summer Beach – Associate Director, Medicare Compliance Solutions

April 14, 2022

Back to the future: CMS sales and marketing guidelines

With the ever-changing landscape of Center for Medicare and Medicaid Services (CMS) guidelines, let’s take a look at the recent...

Summer Beach – Associate Director, Medicare Compliance Solutions

March 15, 2022

Accessibility in healthcare: how providers can pivot for Section 508 compliance

Social awareness, diversity, and equality are all common topics, and all have a common thread — accessibility. 

Toppan Merrill

March 1, 2022

The revised MCMG: what happened?

Medicare Communications and Marketing Guidance (MCMG), the Medicare Advantage and Part D health plan industry will be sifting through rubble...

Summer Beach – Associate Director, Medicare Compliance Solutions

February 18, 2022

The return of the Multi-Language Insert (MLI): where did it ever go?

CMS instituted a requirement in 2012 for Medicare Advantage Organizations (MAOs) and Part D Plans to communicate the availability of...

Summer Beach – Associate Director, Medicare Compliance Solutions

February 16, 2022

What can a dynamic health insurance welcome kit do for you? (part 2)

It's easy to get caught up in the words when you're creating a new health plan member welcome kit, but...

Toppan Merrill

December 7, 2021

The value of new member welcome kits for health plans (part 1)

Welcome kit materials should be driven by the member’s perspective from concept to final product. For government-sponsored plans specific standardized...

Toppan Merrill

November 13, 2021